Dear our valued customers, please read below and agree before you make a booking request,

If you just want to know booking availability, please email us to booking@wakenbo.com.au and please do not proceed online booking request unless you are sure to come.

 Once you send us your online booking request then you will receive "Confirmation" OR "Decline" email message to finalise your booking process.

This is NOT Automatic confirmation booking system so please allow us to review your booking request up to 12 hours as we are not open on Monday and Tuesday.

We are not taking larger group bookings more than 4p at the moment due to management issue.

Dietary requirements and special requests have to be mentioned when you make a booking request as we can not accept all of them.  Especially if you are with coeliac disease and unable to consume soy sauce (as soy sauce is the most important element in Japanese cuisine) please reconsider your visit. Also we do not cater for people who have anaphylactic reactions to their allergens.

We apologise for the inconvenience and appreciate your understanding.

  

"No show" and "Last minutes cancellation" affect us as a small restaurant so please let us know any change as soon as possible.

We reserve the right to mark your booking as a no show or cancellation if your party has not arrived or called via phone (03) 9041 9495 within 15 minutes after your booking time.

 

 

 
 

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